How DR.Khokha collects, uses, and protects your personal information.
Welcome to Dr. Khokha (https://drkhokha.com/). We are committed to protecting
your personal data and respecting your digital privacy. This Privacy Policy
outlines how we collect, process, use, and safeguard your information when you
visit our website, utilize our healthcare platform ecosystems, or purchase our
integrated advisory and consultation services.
1. INFORMATION WE COLLECT
We collect information directly from you when you interact with our platform,
book a consultation, or register an account. This includes:
* Personal Data: Name, email address, contact phone number, billing address,
and associated identification profiles.
* Health & Consultation Information: Any details, medical histories, system
queries, or logs you provide while scheduling or undertaking advisory
services on our platform.
* Transaction Details: When making a payment via our integrated merchant partner
(Razorpay), your transaction parameters are securely handled. We do not store
complete credit/debit card numbers or net banking credentials on our database
architecture; all such data is safely processed via the tokenized frameworks
of Razorpay.
* Technical & Usage Data: IP addresses, browser variants, device operational
metadata, and layout interaction logs gathered automatically via secure
analytical tools.
2. HOW WE USE YOUR INFORMATION
The operational data we track is utilized exclusively to:
* Deliver, optimize, and scale our high-fidelity digital platforms and technical
consultation pipelines.
* Process legal commercial transactions efficiently through Razorpay.
* Distribute mandatory transactional alerts, instant digital receipts, invoices,
and vital service updates.
* Comply with necessary legal frameworks, preventative security constraints,
and financial aggregator policies.
3. INFORMATION SHARING AND DISCLOSURE
We do not lease, trade, or sell your personal database information to third-party
marketing brokers. Data sharing is limited to:
* Authorized Service Providers: Operational partners including Razorpay Payments
Private Limited to handle secure authorization and guard against fraudulent checkouts.
* Legal Compliance: When requested under valid statutory actions, cyber security
inquiries, or by governing frameworks operating under the Information Technology Act, 2000.
4. DATA SECURITY
We adopt clean, standard encryption techniques and electronic safety practices
to prevent server data breach or unauthorized adjustments. Transactions executed
over our system are shielded using end-to-end Secure Socket Layer (SSL) channels
hosted directly by our payment partner.
5. GRIEVANCE REDRESSAL / CONTACT US
In accordance with the mandates of the Information Technology Act, 2000, all
operational issues, data feedback, or policy grievances may be systematically
filed to our Data Protection Team at:
* Email: support@drkhokha.com
* Website Link: https://drkhokha.com/
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